Return Policy
At Velocity Wear, we want you to be fully satisfied with your purchase. If you are not happy with a product, you may request a return or exchange in accordance with the policy outlined below.
Return & Exchange Eligibility
- Product must be unused and in original condition
- Original tags and packaging must be intact
- Return or exchange request should be raised within 7–14 days of delivery
- Proof of purchase may be required
How Exchanges Work
Refunds are initiated after the returned item
passes quality inspection.
The refund will be processed using the
original payment method.
Non-Returnable Items
Certain items may not be eligible for return or exchange due to hygiene or safety reasons. These items will be clearly marked as non-returnable at the time of purchase.
Refund Process
Refunds, if applicable, will be initiated after the returned product passes a quality check.
Refunds will be processed using the original method of payment and may take several business days to reflect, depending on your payment provider.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with relevant details. Our team will assist you with a replacement or resolution.
Response time: 24–48 hours